SkyCity Online Casino Withdrawal

skycity online casino withdrawal
Skycity Online Casino Withdrawal

SkyCity is an esteemed online casino, owned and operated by SkyCity Malta Limited. With licensing from the Malta Gaming Authority, the casino ensures a secure and regulated gaming environment.

Open to individuals aged 20 and above, SkyCity offers a diverse gaming experience featuring multiple pokies games, live casino games, virtual sports, and more.

Powered by top-tier software providers such as Microgaming and Evolution Gaming, players can enjoy a wide range of high-quality games.

However, after reveling in the thrill of gameplay and potential wins, it’s essential to acquaint yourself with the SkyCity Online Casino withdrawal process for a smooth and secure transaction of your winnings.

Payment Methods

SkyCity Casino
SkyCity Casino Payment Methods

When withdrawing from SkyCity, you can choose from various options, including:

  • MasterCard
  • Visa
  • Neteller
  • Skrill
  • ecoPayz
  • Paysafecard
  • Bank transfer

You can choose from any of the above deposits and withdrawal methods to start your gameplay and withdraw your winnings easily.

Some payment methods are not available for withdrawal so you should check all the terms before choosing any payment option.

How Do You Withdraw Money from SkyCity?

The withdrawal process at SkyCity Online Casino is secure and straightforward. Follow these steps to claim and withdraw your winnings:

  1. Select ‘Withdrawal’ on the SkyCity site.
  2. Choose your payment method (usually set to the same as your deposit method) and specify the withdrawal amount.
  3. Undergo any necessary verification checks.
  4. Confirm the withdrawal.

Before withdrawing your winnings, you must log in and create your account at this casino.

Create your account, deposit your funds, play the pokies game, win rewards, and enjoy your withdrawn winnings.

How Long Does It Take To Withdraw From SkyCity?

Generally, SkyCity Online aims to finalize withdrawal requests instantly, providing a swift experience for players.

However, the actual arrival of funds may take a few minutes or up to 1-5 hours in certain situations.

Factors Influencing Withdrawal Times:

  1. Technical Issues or Banking Provider Maintenance:
    • Any technical issues or maintenance activities related to connected banking providers can lead to delays.
  2. Know Your Customer (KYC) Procedures:
    • Completing KYC procedures, which involve verifying the identity of players, can extend the withdrawal processing time.
  3. Intermediary Internet Payment Platforms:
    • Lags caused by intermediary internet payment platforms can contribute to variations in withdrawal times.
  4. Irregular or Flagged Payouts:
    • Payouts that are exceptionally irregular or flagged for additional scrutiny may undergo a more thorough review, extending the processing time.

Sky City offers a range of withdrawal methods, each with its associated timeframes. Here are some popular methods:

  • Skrill:
    • Within 24 hours (typically swifter)
  • Neteller:
    • Within a day (mostly swifter)
  • Bank Cards:
    • 2-5 business days

Kiwis can choose the payment method as per their preference.

How To Make Your Withdrawals Easy?

Ensuring quick and hassle-free withdrawals at SkyCity Casino is within your control.

Follow these simple steps to enhance the speed of your payouts:

1. Submit ID Verification Documents Promptly:

After signing up, submit your identification documents and proof of address promptly.

This proactive step ensures your account is verified in advance, avoiding potential delays during the withdrawal process.

Provide accurate and complete information to speed up the verification.

2. Understand Bonus Terms and Conditions:

Before enjoying bonuses, carefully read and understand the terms and conditions, especially those related to withdrawals.

Some bonuses may have specific wagering requirements. Fulfill these requirements promptly to avoid delays in receiving your winnings.

3. Choose Business Days for Withdrawal Requests:

For quicker processing, submit withdrawal requests on regular business days.

This ensures that the casino’s financial team can handle transactions promptly.

Withdrawal requests made on weekends or public holidays may take longer due to limited staff availability.

By following these easy steps, you can optimize your withdrawal experience at SkyCity Online Casino and enjoy swift access to your winnings.

SkyCity Online Casino Withdrawal Fees

At SkyCity, New Zealand players enjoy fee-free withdrawals.

However, it’s crucial to be aware that certain payment providers or banks may impose their transaction fees or currency conversion charges.

To ensure transparency and avoid surprises, it is highly recommended to check with your selected withdrawal method or financial institution to ascertain if any fees apply on their end.

This proactive step helps you have a clear understanding of the potential costs associated with your withdrawals.

Verification Before Withdrawal

Steps to Skycity User Login
Steps to Skycity User Login

SkyCity ensures a secure and compliant withdrawal process by conducting thorough verification checks.

These checks, mandated by licensing requirements, include:

  1. Identity Verification:
    • I check players’ identities through documents like driver’s licenses or passports.
  2. Proof of Address Verification:
    • Verifying players’ proof of address using documents like utility bills or bank statements.
  3. Ownership of Payment Method:
    • Confirming that players own the payment method they use for withdrawals.
  4. Source of Gambling Funds:
    • Confirming the source of players’ gambling funds to adhere to regulatory standards.

In cases where SkyCity needs to re-check any of these verification aspects, the approval and processing time may be extended (terms and conditions apply).

This meticulous verification process is in place to ensure the integrity and security of the platform, aligning with regulatory requirements and providing a trustworthy gaming environment.

Issues While Withdrawing Your Winnings

Withdrawing your winnings from SkyCity Online Casino can encounter a few hurdles, but being aware of these challenges can help you navigate the process smoothly:

Verification Issues:

  • Account Verification: Before withdrawing, SkyCity requires thorough identity verification. Ensure you’ve submitted all necessary documents like ID and proof of address to avoid delays.
  • Bonus Playthrough Requirements: If you utilized bonuses, be aware of any playthrough requirements. Fulfill these conditions before attempting a withdrawal.

Technical Problems:

  • Payment Method Limitations: Check if your chosen deposit method is also available for withdrawals.
  • Website Glitches: Technical issues on the SkyCity website can disrupt withdrawals. Retry later or contact customer support for assistance.

Casino-Related Issues:

  • Withdrawal Limits: Be mindful of daily, weekly, or monthly withdrawal limits set by SkyCity.
  • Account Restrictions: Account issues due to suspicious activity may temporarily restrict withdrawals.

Additional Factors:

  • Location Restrictions: Ensure SkyCity operates legally in your jurisdiction.
  • Banking Delays: After SkyCity’s approval, your bank or payment provider may have its processing time.

Patience and understanding can enhance your withdrawal experience at SkyCity. For persistent issues, contact customer support for assistance.

Withdrawal Limits

SkyCity imposes specific withdrawal limits for its players.

The minimum withdrawal amount is NZ$20, ensuring that players can cash out even smaller winnings.

Conversely, there is a maximum withdrawal limit per individual transaction, set at NZ$5000. It’s crucial to bear in mind that these limits are subject to the terms and conditions of the casino.

For practical illustration, if a player secures a NZ$20,000 win, they must initiate four separate cashouts, each not exceeding NZ$5,000, to efficiently process the entire withdrawal amount.

SkyCity Online Casino conducts withdrawals exclusively in New Zealand Dollars (NZD), providing clarity and convenience for players managing their funds.

What If I Had Some Issues While Withdrawal?

Here are some steps you can take depending on the specific problem you’re facing:

  • Review the error message: If there’s an error message, take note of its wording and try to understand what it’s suggesting.
  • Check your account: Verify your account details are accurate and up-to-date.
  • Review your withdrawal request: Confirm the amount you’re withdrawing falls within the allowed limits and matches the payment method you used to deposit.

Contact SkyCity customer support:

  • Live chat: This is the fastest way to get in touch and receive immediate assistance.
  • Email: Send a detailed email to outlining your issue and providing any relevant screenshots or information.
  • Phone: You can call their customer support line if phone support is available in your region.


SkyCity Casino shares are straightforward for Kiwis. The withdrawal is quite instant or it may take up to 3 days.

The withdrawal process is user-friendly, supporting multiple payment methods such as MasterCard, Visa, Neteller, and Skrill.

While withdrawal times may vary, proactive steps like prompt ID verification and understanding bonus terms can enhance the process.

SkyCity ensures fee-free withdrawals for New Zealand players, and a meticulous verification process adds an extra layer of security.

Patience and contacting customer support can address any withdrawal challenges. Overall, SkyCity provides an enjoyable gaming environment with a focus on security and player satisfaction.


What Is the Minimum Withdrawal Amount at Skycity Online Casino?

The minimum withdrawal amount at SkyCity Online Casino is $20. Players can request a cashout once their winnings reach or exceed this minimum threshold.

What Is the Minimum Deposit Required to Play At Skycity?

To start playing at SkyCity, the minimum deposit required is $10. This ensures that players have a reasonable entry point to explore the casino’s offerings.

How Can I Make a Deposit at Skycity Casino?

To deposit funds, log in to your SkyCity account, navigate to the deposit section, choose your preferred deposit method, and specify the deposit amount.
Follow the provided steps to complete the process and start enjoying the games.

Are My Transactions Secured at Skycity Online?

Yes, SkyCity Online Casino prioritizes the security of transactions. The platform employs 128-bit SSL encryption technology to safeguard financial transactions and personal information, ensuring a secure and protected gaming environment for all players.

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About the author

Bhumika Mishra

Bhumika Mishra

Bhumika, a spirited and youthful author from Auckland, offers a unique viewpoint on the contemporary digital world. Merging her enthusiasm for narrative crafting with a keen interest in advanced technology, she creates engaging and informative content that both enthralls and educates her audience.