Jackpot City Casino Review [NZ]

Jackpot City Casino NZ Welcome Bonus and Latest Games
Jackpot City Casino NZ Welcome Bonus and Latest Games
Jackpot City4.5/5$1600 Bonus PLAY70x
HighlightsRating and Options
Bonus Rating4.5/5
Welcome Bonus100% up to NZ$1,600
Deposit Bonus100% up to NZ$400
Free Spins GameMega Moolah
Minimum DepositNZ$10
Wagering Requirements50x
Bonus CodeJACKPOT1600
Software ProviderMicrogaming, PragmaticPlay, Evolution +
Mobile VersionAndroid, iPhone, iPad
Total Number of Games550+
Accepted CurrencyNZD, AUD, USD, EUR +
Payment MethodsVisa, Mastercard, Neteller, Skrill, Paysafecard +
Withdrawal Time1-7 business days
Customer Support24/7 Live Chat, Email, Phone

Pros and Cons


  • 500+ casino games from Microgaming
  • 20 progressive jackpot games
  • Receive your jackpot winnings in a single lump sum
  • Collect up to $1,600 in bonus funds on your first four deposits
  • Earn  2500 loyalty points on registering a new account


  • Not available in the USA and UK
  • No Cryptocurrency banking options
  • Digital table games are not separated from the live dealer casino
  • 50x playthrough requirement on welcome bonuses
  • Some countries’ games, software providers, and banking methods are unavailable.
  • No phone support

Jackpot City Casino NZ

Punters in New Zealand are utilizing the options found at Jackpot City Casino NZ.

Jackpot City New Zealand has been operating as an online casino since 1998 and has much to offer.

Due to its years of experience, Jackpot City has figured out how to appeal to players’ preferences.

Punters receive fantastic welcome and bonuses, a selection of modern and classic casino games, and top-notch customer care.

Jackpot City is powered by software from Microgaming and PracmaticPlay. Microgaming is the biggest name in the business, allowing Jackpot City to offer all the popular games players want.

The players know that the games will work the way they are supposed to every time.

Jackpot City operates in countries around the world. New Zealand players can play alongside players from Canada and many European countries.

Unfortunately, users from Australia, the United States, the UK and South Africa are not accepted in Jackpot City.

Bonuses and Promotions – Jackpot City Casino

Deposit 1: 100% Match Bonus up to NZ$400

​Deposit 2: 100% Match Bonus up to NZ$400

Deposit 3: 100% Match Bonus up to NZ$400

Deposit 4: 100% Match Bonus up to NZ$400

Jackpot City Casino NZ Sign-Up Bonus Breakdown:

  • Total Bonus Offer: Register or log in to Jackpot City Casino and receive up to $1600 as a sign-up bonus.
  • Bonus Details: On your first four deposits, the casino matches 100% of the amount, up to NZD 400 each time.
    • First Deposit: Deposit $100 and get an extra $100 bonus.
    • Second Deposit: Deposit $200 and receive an additional $200 bonus.
    • Third Deposit: Deposit $400 and get a bonus of $400.
    • Fourth Deposit: Even if you deposit $600, you’ll still receive the maximum Bonus of $400.

Make the most of this promotion and maximize your gameplay at Jackpot City Casino NZ!

All new players have 7 days from when their Real Account was opened to claim their new player sign-up bonus. Thereafter, the sign-up Bonus will be unavailable.

Subsequent promotions will be available to the player, but the sign-up Bonus will be considered forfeited.

Sign up and deposit bonus

To qualify for any Sign-Up Bonus, you must play in the primary Currency Unit used in the country where you’re registered and playing.

The Casino retains the authority to keep back or discard Sign-Up Bonuses and any winnings earned on accounts that deposit in currencies conflicting with this condition.

Ongoing Promotions

  • Prize-Packed Promotions: It offers daily, weekly, and monthly promotions filled with rewards that range from cash, casino credits, and free spins to cool gadgets, 5-star cruises, and exotic holidays. Want in on the action? Then download and play right away.
  • Match Promotions: Jackpot City offers players regular midweek and weekend percentage match bonuses based on their playing activity in the preceding weeks. Players will receive updates via email and in their software to alert them of any bonus reward opportunities. All you have to do to qualify is download the software and play.

How to Claim a Bonus?

Jackpot City Sign-Up Bonus must be claimed online and paid into the Bonus Balance of your Jackpot City Casino account as casino credits within 24 hours of such a claim.

Also, enjoy some of the best no-deposit bonuses and free spins on certain pokies games, along with bonuses that can be redeemed as coupon codes. Visit their promotional page for the latest promotions.

Loyalty Program – Jackpot City Casino NZ

Loyalty Programme

Jackpot City Casino values its loyal customers by offering a rewarding loyalty program. Every registered player can earn loyalty points with every cash bet.

Key Points:

  1. Earning Points: Every cash wager earns you Loyalty Points. However, bets made with bonus credits won’t count.
  2. Redeeming Points: Accumulate points to exchange them for free cash credits. Remember, you can only redeem in multiples of 200 points.
  3. Tier vs. Bonus Points: Your balance includes Tier Loyalty Points (earned through regular play) and Bonus Loyalty Points (earned from specials and tier bonuses). While both have equal redemption value, only Tier Points help you ascend Loyalty Tiers.
  4. Checking Your Balance: After logging in, you can find your balance at the bottom left of the homepage. Click ‘Detailed Statement’ in the top right corner for a detailed view.
  5. Expiry Reminder: The casino sends warnings on the Redeem Points page if your points are nearing expiry (within 90 days).

Make the most of your gameplay and climb the loyalty tiers to enjoy even greater benefits at Jackpot City Casino New Zealand.

Games and Software – Jackpot City Casino NZ

Games and Software

At Jackpot City Casino in NZ, players can choose from over 500 games powered by Microgaming, Evolution Gaming, and PragmaticPlay.

These include classic pokies with 3, 5, or 7 reels, multiple pay lines, and newer Microgaming pokies with 253 ways for players to win without pay lines.

In addition to poker machines, players at Jackpot City Casino can also enjoy table games, scratch games, and other casino games like Keno.

With an average payout of 97.84%, the games at Jackpot City Casino offer great odds for players to win. The casino also offers fast payout times, allowing you to withdraw your winnings quickly and easily.

Games and Software2
Games and Software2

Jackpot City Casino players can download the casino software to their computer or enjoy instant play through a Flash player.

A mobile app and a casino are also available for those who prefer to play on the go. While the mobile version and casino app offer fewer games, they still provide an enjoyable casino experience for players always on the move.

The Jackpot City casino’s software is mostly powered by Microgaming, which has been extensively tested and used for many years.

Renowned for its high-quality graphics and innovative games, Microgaming software is a popular choice among players at Jackpot City Casino.

Pokies Machines and Progressive Jackpots

There are more than 400 pokies in the Jackpot City casino. Most are Microgaming titles, but a few games are from other providers.

The casino has a varied collection, so they should have something for everyone.

Table Games and Video Poker

Jackpot City also has a complete collection of table games for its players. You can play blackjack, roulette, baccarat, sic bo, and poker.

The casino site’s video poker section has more than 20 options. You can play all-aces poker, jacks or better, joker poker, deuces wild, and bonus poker.

There are also power poker options that offer multi-hand games and additional features.

Live Dealers

Also, find a live dealer section to play live casino games against live dealers.

All the games in this section use the latest technology to ensure high-quality streaming. In contrast, the games allow players to experience first-class entertainment while performing every action – from placing a bet to interacting with the live dealers.

Jackpot City Live casino games include American Roulette Live, Live Blackjack, Live Roulette, Live Baccarat, Live Private Blackjack, Live 3 Card Poker, Live Casino Hold’em, Live Caribbean Stud Poker, and more.

Jackpot City Mobile Casino

How to play pokies mobile at Jackpot city
How to play pokies mobile at Jackpot City
  1. Download the casino software: Go to the Jackpot City Casino website and download the casino software for your mobile device.
  2. Download the casino app: Download the Jackpot City Casino app from the App Store or Google Play.
  3. Play in your browser: Type the Jackpot City Casino URL (https://www.jackpotcitycasino.com/new-zealand/) into your mobile browser.

If you are a new player, you must register for a new account, no matter your chosen method.

Once you are registered, you can start playing your favourite casino games, including:

You can also claim bonuses, including Jackpot City free spins.

Payment Methods


Whether you’re looking for the fastest withdrawal time or the smallest deposit amount, this table covers you. Dive in to find the best payment method tailored to your needs:

This table provides a straightforward view of all payment methods at Jackpot City Casino in NZ.

MethodTypeDepositWithdrawalMin. DepositDescription
VisaBank TransferYesYes (1-3 days)NZ$5Safe and secure deposits with a trusted credit or debit card.
MastercardBank TransferYesNoNZ$5Paysafecard
Apple PayWeb WalletYesNoNZ$5Convenient online money transactions.
Skrill 1 TapWeb WalletYesNoNZ$5Premium solution for online casino banking.
ecoPayzWeb WalletYesYes (24-48 Hours)NZ$5User-friendly web wallet for NZ players.
NETELLERWeb WalletYesYes (24-48 Hours)NZ$5Global transactions with instant access to funds.
paysafecardPrepaid VoucherYesNoFast prepaid deposit method exclusive to JackpotCity.
NeosurfPrepaid VoucherYesNoIdeal alternative for non-credit card deposits.

The Jackpot City minimum deposit varies from $5 to NZD 25.

Withdrawal Method:

  • Visa: Minimum $50 (1-3 business days)
  • Neteller, Much better, ecoPayz: Minimum $50 (24 – 48 hours)

Customer Support

With its 15-year legacy, Jackpot City Casino greatly values customer support. While they offer 24/7 assistance through live chat, they’ve also launched a new ‘Support and FAQ’ section.

This allows players to find answers to common queries quickly.

Notably, they don’t display direct email or phone contacts, emphasizing the self-service tools and chat feature for immediate support.

License and Regulation

Jackpot City Casino is licensed and regulated by The Alderney Gambling Control Commission and the Kahnawake Gaming Commission, two of the most respected regulatory bodies in the online gaming industry.

In addition, Jackpot City Casino is certified by eCOGRA, an independent testing agency that ensures the fairness and honesty of online casinos.

As a player at Jackpot City Casino, you can be confident that you are playing at a reputable and trustworthy online casino that provides a safe and secure gaming environment.

Why Visit Jackpot City Casino Online?

Playing at Jackpot City Casino is like playing one of the best software platforms out there, and there are loads of options for making your deposits and withdrawals.

The website is clean and easy to navigate, and the customer service team is available around the clock. It is quite recommended to Jackpot City to all casino-playing readers.

Quick Facts – Jackpot City Casino NZ

  • Launched in 1998
  • Comp/VIP Program
  • Licensed by both The Alderney Gambling Control Commission and the Kahnawake Gaming Commission. 
  • Owned by Cityviews Group
  • Software Providers – Microgaming, Pragmatic Play Live, Evolution Gaming
  • Sister Sites – Spin Casino, Spin Palace Sports, Ruby Fortune, Gaming Club, Mummys Gold, River Belle Casino, Lucky Nugget Casino, Gaming Club

Our Verdict

Jackpot City online casino scores highly all-round, appealing to players worldwide.

An impressive $1600 promotion is aimed at new and existing players, and the most loyal members get extra perks and rewards.

You’ll also have the chance to play pokies and games from some of the world’s best software providers, including Microgaming and Evolution Gaming.

Our Jackpot City casino review experts suggest that an excellent choice of withdrawal method perfectly complements these.

I was disappointed that I could not find a phone number to call.

Besides that, I’d be delighted to recommend this secure gaming site to you.


Is Jackpot City Casino Safe?

Yes. The Alderney Gambling Control Commission and the Kahnawake Gaming Commission license Jackpot City Casino. These are the strictest iGaming regulators in the world.

Can I use Bitcoin at this casino?

Bitcoin and other cryptocurrencies are not available as payment methods at Jackpot City.

There are many other sites that I have reviewed that accept Bitcoin if this is the payment method you want to stick with.

Is the native app better than the casino’s browser version?

Native apps are more convenient as you can easily store and launch your login information.

However, they also take up space on your device, and if you are running out of memory, you may want to stick to the browser version of the games.

Why can’t I see the app in the app store?

Both Apple and Google have restricted access to gambling apps in countries where online gambling is illegal, so depending on where you live. You may not see the apps available for download.

What happens if the game freezes in the middle of a hand?

Casinos occasionally freeze, mainly due to a dip in the internet connection.

These days, all the software is built to freeze the hand when it crashes, and when you start up the game again, it will simply resume the play. 

If, for some reason, that doesn’t occur, then you should contact support for more information.

What games should I play to make the most money?

Casinos aren’t built and introduced because players make money…every game has a house edge.

Profitability isn’t as easy as selecting a game to play. You should consider the pay tables of different games and the house edge.

The strategy also comes into play, so if you want more details on this, I suggest you check out our casino games guide section.

Sister casinos of Jackpot City Casino:

CasinoPlayWelcome Bonus
Spin CasinoPlay Now $1000 Deposit Bonus
Lucky Nugget CasinoPlay Now Match up to $200
Gaming Club CasinoPlay Now 150% NZD$350
Vegas Palm CasinoPlay Now $50 gets you $100
River Belle CasinoPlay Now 300% up to NZ$800
Ruby Fortune CasinoPlay Now $750 Bonus + 100% up to $750
Royal Vegas CasinoPlay Now $1,200 Bonus + 100% up to $1,200
All Slot CasinoPlay Now 100% up to NZ$1500
Platinum Play CasinoPlay Now 100% deposit bonus up to $800
Euro Palace CasinoPlay Now 100% up to $600 Claim Bonus

About the author

Nav Wilson

Nav Wilson

Nav Wilson is a key contributor, bringing fresh insights into the gaming world. Hailing from Auckland, Nav expertly balances local know-how with a global gaming perspective. Outside of crafting compelling reviews, he's an avid surfer, drawing parallels between catching waves and hitting jackpots.