How To Spot And Avoid Online Casino Scams?

How to spot and avoid online casino scams
How to spot and avoid online casino scams?

Online casinos are really popular in New Zealand. They’re an easy and fun way to see if you can win some money.

The number of casinos is growing as a business, and many people realize that it can be profitable.

However, establishing a reputable online casino is not simple. It requires certifications, licensing, reliable software, solutions for payouts and deposits, and the ability to build trust.

But because more people are gambling online, there’s also a bigger chance of running into scams. Let’s talk about how to Spot and Avoid Online Casino scams.

Identifying & Avoiding Online Casino Scams

You need to concentrate more on your research regarding online casinos to ensure that you are playing safely.

You also need to recognize and anticipate the most common scams on online gambling websites. It is crucial to choose a reputable and licensed casino to play at.

So, here are some common scams at online casinos that I found while researching and reading popular customer reviews.

Fake or Rigged Games

Fake games are the most common way to scam players at any online casino.

Games are the most important aspect. This is because players choose games and then place bets to win real money. The games are supposed to have random winnings.

However, fake or pirated games won’t let you win. These games are already tampered with, so no matter how many spins you do—100, 200, or any number—if the person who tampered with the game doesn’t want you to win, you will never win.

So, how do you tell if the casino game is fake?

  • Fake games differ in some aspects from the original game available on the official provider’s page.
  • For example, the interface, buttons, paytables, and symbols might be duplicated.

To avoid this fraud, compare the game with the official version on the provider’s website. Check everything. Focusing on each and every detail, even a small and single difference, is enough to spot any fake game.

The graphics and interface must match exactly, and all interface buttons should work. Compare the payables. The paytable should match exactly.

If it is a jackpot, the amount currently displayed should be exactly the same as what is displayed on the official website.

If you can access a game that is otherwise restricted in your region, it may indicate a red flag.

Use your browser’s developer tools to inspect the source code of the game.

Typically, the game is embedded in an iframe, and the iframe URL should belong to the software provider’s domain.

Any deviation from this is a significant red flag, indicating that the game could be fake.

Unclear Terms and Conditions

Terms and conditions are the legal guidelines that every casino has. The most common information available in the General Terms and Conditions are

  • Bonuses
  • Legal age
  • Deposit and Withdrawal
  • Account Details
  • Identity Proof

Every casino shares these terms and conditions that must be met while playing.

These terms and conditions should be very clear and concise because they are important.

Fake or scamming casinos often have very confusing terms and conditions. Nothing is clearly understandable. They use tough words and confusing information.

Generally, players read a few important terms and click on the “accept” button without fully reading and understanding everything.

The most commonly misleading terms are related to bonuses and cashouts, and to make it more confusing, they include this information in multiple different sections.

How can you avoid getting scammed in this way?

If you want to stop getting scammed with terms and conditions, thoroughly read all the T&Cs. This information is available in multiple sections. For example,

  • The information about bonus terms is available:
    • General Bonus Terms
    • Individual Bonus Terms
    • General Terms
  • Information about Deposits and Withdrawals:
    • General T&C
    • Cashout Page
    • Banking T&C

Please check all the terms and read them carefully. If you have even a single question, stay away from that casino.

Deposit & Withdrawal Theft

This is the most common and horrifying scam as it deals with our money. As we all know, it is necessary for us to deposit money before playing any pokies.

Some casinos offer demo play, but to win, you must add something to your account.

So, what are the common thefts done by casinos?

Sometimes, it is a red flag when you have completed all the steps required to deposit at a casino and your money is deducted from your bank account but does not appear in your casino cashier.

You have been scammed. On top of that, the casino can also ban you so that you won’t be able to register any complaints or do anything.

Apart from this, there is another way to leave you scammed: withdrawals.

You deposited, played, placed bets, and won a huge amount, and now it is your turn to withdraw and get your winnings.

But remember, withdrawals from any casino will ask you to complete the KYC, which is done by submitting some documents.

So, what are the common things that can happen:

  • The KYC time is longer and won’t be completed soon.
  • The casino will ignore your emails or query calls.
  • The withdrawal time will be longer.
  • No support will be provided by the casino.

Unclear Licensing Information

The most important thing about online casinos is their licensing.

Generally, the website’s footer mentions the licensing, ownership, verifications, and all the information regarding legitimacy.

But masked casinos hide that information because they don’t actually have it. They might be operating just to take your money and then ghost you.

However, remember that the mere availability of this information in the footer is not enough.

Make sure to click on those links and research more about them. Your hard-earned money is valuable, and no one wants to lose it by being careless.

Most online casinos have licenses from the Malta Gaming Authority, Alderney Gambling Control Commission, and Kahnawake Gaming Commission.

I must tell you that it is not acceptable to play at any casino without a license or certification. To play safely, you need to recognize and anticipate the most common scams on online gambling websites.

Lack of Transparency

Scam casinos often conceal crucial information such as licensing, ownership, and contact details.

Typically, when we encounter doubts, we attempt to contact the owners through customer support. However, scam casinos obscure these details.

This lack of transparency naturally raises suspicions about the casino’s legitimacy. Without transparency, players cannot verify the casino’s credibility or seek assistance when problems arise.

Scammers exploit this lack of accountability to their advantage.

Even if you feel scammed after logging in and depositing money into such a casino and then encounter payment issues during withdrawal, you may be powerless to take any action.

Seeking Help and Reporting Scams

Knowing what to do if you suspect you’ve encountered an online casino scam is vital for protecting yourself and others from fraudulent operators.

In this section, we will outline the steps to take if you suspect a scam, provide contact information for relevant authorities and organizations that can assist, and encourage readers to report scams to help safeguard the online gambling community.

1. What to Do If You Suspect an Online Casino Scam

  • Cease Interaction: Immediately stop any further interaction with the suspected scam casino. Do not make additional deposits or play games on the platform.
  • Document Evidence: Gather evidence of your interactions with the casino, including screenshots, emails, and transaction records. These documents may be crucial if you decide to report the scam.
  • Contact Customer Support: Contact the casino’s customer support if you have concerns or issues. In some cases, legitimate casinos may resolve disputes or address problems.
  • Withdraw Remaining Funds: If you have any funds remaining in your account, attempt to withdraw them. Once scammers realize you’ve caught on to their tactics, they may make it difficult to access your money.

2. Contact Information for Relevant Authorities and Organizations

If you believe you’ve encountered an online casino scam, consider reaching out to the following authorities and organizations for assistance:

  • New Zealand Gambling Commission:

Website: New Zealand Gambling Commission

  • Consumer Protection Agencies:

In New Zealand, you can contact your local consumer protection agency for guidance on handling online scams.

  • eCOGRA (eCommerce Online Gaming Regulation and Assurance):

eCOGRA specializes in fair gaming and player protection.

Website: eCOGRA

  • Internet Crime Complaint Center (IC3):

IC3 is a U.S.-based organization that accepts complaints related to internet scams.

Website: IC3

  • Local Law Enforcement:

If you believe you’ve been a victim of fraud, consider reporting the scam to your local law enforcement agency.

3. Encourage Readers to Report Scams

Emphasize the importance of reporting scams to protect others in the online gambling community. Encourage readers to share their experiences and suspicions through appropriate channels, such as the ones listed above.

Reporting scams helps seek justice and prevents others from falling victim to the same fraudulent operators.

By following these steps and reaching out to the relevant authorities and organizations, you can take action against online casino scams and contribute to a safer online gambling environment for yourself and fellow players in New Zealand.

Remember that vigilance and willingness to report scams are crucial in safeguarding the online gambling community.

4. Ways to Stay Informed

1. Subscribe to Newsletters

Many reputable online gambling websites and organizations offer newsletters that provide updates on industry news, regulatory changes, and emerging scams. Subscribing to these newsletters can deliver valuable insights directly to your inbox.

2. Join Online Forums and Communities

Participating in online forums and communities dedicated to online gambling allows you to interact with other players and share information about scams and safe gambling practices. These communities often serve as valuable support networks.

3 Engage on Social Media

Follow reputable accounts and groups related to online gambling on social media platforms. These accounts often share news, tips, and warnings about scams.

4. Monitor Regulatory Changes

Monitor updates from regulatory authorities such as the New Zealand Gambling Commission. Changes in regulations can impact the online gambling landscape.

5. Use Trusted News Sources

Review trusted news sources and industry publications to stay informed about the latest developments. Ensure that the sources you follow have a history of accurate reporting.

3. Recommend Resources for Industry News

  • Online Casino Review Websites: Websites that review online casinos often provide updates on new casinos, trends, and potential scams. Examples include and
  • Online Gambling News Outlets: Websites and publications like Gambling Insider,, and iGaming Business cover the latest news and trends in the online gambling industry.
  • Regulatory Authorities: Visit the websites of regulatory authorities like the New Zealand Gambling Commission for official updates and resources related to online gambling in New Zealand.

Editor’s Verdict

It is very important to check the reputation of any online casino before choosing to play and earn cash rewards.

Always try to spot that the casino is a scam and keep yourself away from getting into that trap. The best way to stay away from top casino scams is to take time researching and judging the casino.

Do not hurry when choosing any online casino. Check licensing, payout information, deposit methods, pirated games and customer support options for better understanding.

Apart from researching, read real customer reviews from multiple sources including Reddit, reviews from app stores, and whichever source is available.


What are online casino scams, and why should I be concerned about them?

Online casino scams are the way by which scammers trap you and make you give up your money.
It would be best to be concerned about them because falling victim to such scams can result in financial losses, identity theft, and legal trouble.

How can I verify whether an NZ online casino is legitimate?

To verify the legitimacy of an online casino in NZ, consider the following steps:

Check for a valid gambling license.
Read user reviews and ratings from other players.
Look for third-party certifications for fair play.
Ensure the casino provides transparent information about its operations and terms.

How can I protect my personal and financial information when gambling online?

To protect your information, choose online casinos with:
SSL encryption for secure data transmission.
Secure and reputable payment methods.
Robust cybersecurity measures.
Responsible gaming tools to monitor and control your spending.

What should I do if I suspect I’ve encountered an online casino scam in NZ?

If you suspect a scam, take the following steps:
Cease further interaction with the casino.
Document evidence of your interactions.
Contact the casino’s customer support.
Report the scam to relevant authorities or organizations.

Can any resources or organizations help me if I encounter a scam?

Yes, you can seek assistance from:
The New Zealand Gambling Commission.
Local consumer protection agencies.
Auditing organizations like eCOGRA.
Online forums and communities dedicated to responsible gambling.

How can I stay informed about the latest scams and industry developments?

To stay informed:

Subscribe to newsletters from trusted online gambling websites.
Join online forums and communities related to online gambling.
Follow reputable industry news outlets.
Monitor updates from regulatory authorities.

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About the author

Bhumika Mishra

Bhumika Mishra

Bhumika, a spirited and youthful author from Auckland, offers a unique viewpoint on the contemporary digital world. Merging her enthusiasm for narrative crafting with a keen interest in advanced technology, she creates engaging and informative content that both enthralls and educates her audience.