Captain Cooks Casino Review [NZ]

captain cook casino

Captain Cook Casino | 100 Free Spins

CasinoRatingBonusVisit
Captain Cook Casino4.1/5100 spins PLAY
HighlightsRating and Options
Rating4.1/5
Welcome Bonus100% up to NZ$500 + 100 Free Spins
4 x Deposit BonusesDEPOSIT – 100% Match Bonus (up to $100)
DEPOSIT – 50% Match Bonus (up to $150)
DEPOSIT – 25% Match Bonus (up to $125)
DEPOSIT – 100% Match Bonus (up to $100)
Free Spins GameMega Money Wheel
Minimum Deposit$5
Wagering Requirements200x
Bonus CodeNo code needed
Software ProviderMicrogaming, & Evolution Gaming.
Mobile AppUnavailable
Total Number of Games550+
Accepted CurrencyNZD, AUD, USD, EUR
Payment MethodsVisa, Mastercard, Neteller, Skrill+
Withdrawal Time1-7 business days
Customer Support24/7 Live Chat and Email

Pros and Cons

Pros

  • 550+ games to play
  • Microgaming pokies
  • Kahnawake Gaming Commission
  • $475 deposit bonus
  • $5 minimum deposit
  • 100 spins to play
  • Progressive Jackpots available
  • Displays winners list

Cons

  • Some games may not be available in all countries
  • Customer support can be slow at times
  • No Phone Support
  • High wagering requirements of 200x
  • Limited live dealer games

Captain Cooks Casino NZ

Welcome Bonus

100 Spins

Spins can be used in Mega Money Wheel

$475 Deposit Bonus

$5 Minimum Deposit

200x Wagering Requirement

Claim within 7 days

Games

550+

Kahnawake Gaming Commission

Microgaming pokies

Limited live dealer games

Mobile optimised pokies

Popular titles available

Captain Cooks Casino is a popular casino that has been in operation since 2000. The ownership of Casino Rewards increases trust, making it safe.

Even after sharing a small gaming library as compared to other popular casinos, Captain Cooks still does not fail to attract its audience by having popular titles from Microgaming.

Apart from the deposit bonus, it also offers 100 bonus spins to play Mega Money Wheel, which is a popular Casino Rewards game.

*I have shared my experience at this casino in the review.

Games To Play

Games and Software
Games and Software

The gaming library at Captain Cooks Casino has a relatively smaller number of pokies. However, everyone was complaining about the only availability of Microgaming pokies.

But I did not find any issue with it. In my view, having “Popular Pokies” is way better than toddlers in the world of pokies.

I found all the popular titles like Mega Money Wheels, Mega Money Wheel, Immortal Romance and Thunderstruck.

The gaming section is well-organized and optimized for various devices, making it easy to access games quickly.

What exactly makes it even more trustworthy is the section where it displays the “Winners list”.

As I love playing and trying games in demo mode, I was a bit disappointed that the demo play option was not available.

But this does not stop me from getting started by depositing a small amount of $5. I deposited and tried multiple pokies on my Android device and did not encounter any issues.

All the games were mobile optimized, and everything was perfect, including graphics, background music, smooth interface, and less loading time.

Although, I could not find some titles because maybe they were non-optimized.

Some of the most popular pokies games here include:

  • Mega Moolah
  • Starburst
  • Gonzo’s Quest
  • Immortal Romance
  • Thunderstruck II
  • 108 Heroes
  • 3 Power of Zeus

Apart from these, there were more categories available that include

  • Table Games
  • Progressive Jackpots
  • Video Pokers
  • Variety Gaming
  • Live Dealer Games

Live Casino Games

I headed to the live casino games section, which had two subsections: Live Casino and Live Casino 2.

After entering the screen name, I was redirected to an interface with ample live games to play. The games had a great interface, but no dealer was available there.

I tried Auto Roulette and placed a bet from the left corner. It was like an autoplay but without a live dealer.

PokiesMobile Suggestion – So, you do not need to confuse Live Casino games with Live Dealer games, as they are different.

Here are the types of games to find at this casino:

Game TypeNumber of Games
Pokie Machines400+
Table Games30+
Video Poker20+
Progressive Jackpots15+
Specialty Games10+
Live Casino Games2 Subsections

Bonuses and Promotions

Bonuses and Promotions of captain cook casino
Bonuses and Promotions of Captain Cook Casino
  • First Deposit – 100 Free Spins to play Mega Money Wheel with a $5 minimum deposit.
  • Second Deposit – With a 2nd deposit of $10, get 100% up to $100.
  • Third Deposit – 50% Match Bonus up to $150
  • Fourth Deposit – 25% Match Bonus up to $125
  • Fifth Deposit – 100% Match Bonus up to $100

If we compare Captain Cooks Casino’s bonus to other Casino Rewards casinos, then this casino is quite attractive, and hence, I decided to try it.

As the deposit was small and only required a $5 minimum, I did not hesitate. The first $5 deposit benefitted me a lot by crediting 100 bonus spins.

These bonus spins can only be used to play Mega Money Wheel. I played it and had a great experience.

However, the $5 minimum deposit was only accessible for the first deposit; after this, the amount was raised to $10.

You can check the further deposit bonuses in the section above. You do not have to worry about the game selection.

The second deposit bonus, a 100% match bonus of up to $100, can be utilized for playing all the other games, including pokies, table games, video pokers, and other live casino games.

Fact – You will be needed to wager 200x to get your first deposit bonus winnings withdrawn.

How to Claim a Bonus?

how to claim a bonus
How to claim a bonus

To claim a bonus at Captain Cook Casino, you will need to follow these steps:

  • Create an account. If you do not already have an account, you must create one. You can do this by clicking the “Sign Up” button on Captain Cook Casino’s website.
  • Make a qualifying deposit. Most bonuses require a qualifying deposit, which will vary depending on the bonus.
  • Enter the bonus code. If the bonus requires a bonus code, you must enter it when you make your deposit.
  • The bonus will be credited to your account once you deposit and enter the bonus code.

Loyalty Program

Loyalty Program
Loyalty Program


As I was new here, I wasn’t able to access the loyalty program. The loyalty program is only for existing players who have been at Captain Cooks Casino for a certain period of time.

When you check the Loyal Programs section, you will learn your status and what you need to do to reach higher VIP status.

The VIP statuses are as follows:

  • Green
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond

Banking Options

Banking options
Banking options

The payment section at Captain Cooks Online Casino is nothing but a replica of other Casino Rewards casinos.

Excitingly, as I have observed, Casino Rewards has added Crypto to its banking methods. The available payment methods are as follows:

Payment MethodMinimum DepositMinimum WithdrawalWithdrawal Time
Visa, MasterCard, JCB$5$501-3 business days
Skrill$5$501-3 business days
Neteller$5$501-2 business days
Payz$5$501-2 business days
MuchBetter$5$503-5 business days
Cryptocurrency$5$501-2 business days
Neosurf$5N/AN/A
Paysafecard$5N/AN/A

The minimum deposit amount at Captain Cook Casino is $5, and the maximum deposit amount varies depending on the payment method.

The minimum withdrawal amount is $50, and the maximum withdrawal amount varies depending on the payment method.

Withdrawal Fees

As I chose Skrill as my payment method, I wasn’t charged any fees, neither on deposits nor withdrawals.

But, remember, they might charge some fees on bank withdrawals.

Withdrawal Method – Direct Bank Transfers (DBT): Withdrawals through Direct Bank Transfers (DBT) come with specific fees:

  • For withdrawals under 3000 units: $50.00 USD, 35.00€, £30.00
  • For withdrawals over 3000 units: $100 USD, 70.00€, £60.00

PokiesMobile Suggestion – Additionally, if your withdrawal requires processing in a different currency than your casino account, a currency conversion will occur, including a 2.5% currency conversion fee.

Customer Support

Customer support
Customer Support

Although I didn’t encounter any issues on the website of Captain Cooks Casino, I still tried the live chat option to learn more about it.

After a small interaction, I quickly realized that I was talking to a bot who was really able to solve my queries, but I still asked if I could interact with any of its agents.

After a short waiting period, I got in touch with a real agent who greeted me sweetly and solved my queries with knowledgeable answers.

Apart from this, Captain Cooks has Email support which is available in English only. You can try it by emailing your query to support@crhelpdesk.com.

However, you will also find an FAQ page before logging in.

Here are some of the ways to contact customer support at Captain Cook Casino:

Contact MethodAvailabilityDetails
Live Chat24/7Click on the “Live Chat” button on the website’s bottom right corner.
PhoneN/AUnavailable
EmailWaiting period of 24 hours support@crhelpdesk.com
FAQsBefore Log inAvailable

Software Provider

Captain Cook Casino is powered by Microgaming, one of the leading online casino software providers. Microgaming is known for its high-quality games and its innovative software.

PokiesMobile Suggestion – You will not find variety in gaming section as it was dominated by Microgaming.

Once you are logged in, you can deposit to get 100 free spins and start playing games.

Captain Cooks Casino offers a variety of welcome bonuses to new players, so be sure to check out the promotions page before you start playing.

License and Regulations

Licence and Regulations
License and Regulations

Captain Cook Casino is licensed and regulated by the following jurisdictions:

  • Kahnawake Gaming Commission (KGC): The KGC is a Canadian gambling regulator responsible for regulating Captain Cook Casino, which operates in the Mohawk Territory of Kahnawake. The KGC is a well-respected regulator with a good record of protecting players.
  • Captain Cook Casino is also certified by eCOGRA, an independent testing agency that audits online casinos to ensure that they are fair and that their games are random.

Captain Cook Casino’s license and regulation give players peace of mind, knowing their money is safe and the casino operates fairly.

Quick Facts

  • Founded: 1999
  • Owner: Casino Rewards Group
  • Licensed by: Malta Gaming Authority and Kahnawake Gaming Commission
  • Games: Pokies, blackjack, roulette, video poker, live dealer casino, and more
  • Bonuses and promotions: Welcome bonuses, reload bonuses, free spins, VIP program
  • Payment methods: Visa, Mastercard, Bitcoin, and more
  • Support: 24/7 customer support via live chat, email, and phone

Our Verdict

Captain Cook Casino NZ is a well-established and reputable online casino with over two decades of experience. It provides a secure and diverse gaming environment for players in New Zealand.

The casino’s extensive game selection, generous bonuses, and commitment to safety and fairness make it an attractive choice.

However, potential players should note the need for improvements in the mobile gaming experience and the absence of a live dealer casino. These aspects could enhance the overall gaming experience at Captain Cook Casino.

Captain Cook Casino offers many opportunities for New Zealand players, and its reliability and prominent Welcome Bonus make it worthy of consideration.

FAQs

Is there any $1 deposit offer available?

Unfortunately, as of now, there is no Captain Cooks Casino $1 Deposit offer available.

Is Captain Cook Casino legit?

Absolutely. Captain Cook Online has a strong license from the Kahnawake Gaming Commission so you don’t need to worry about the legitimacy.

What is the withdrawal timeframe at Captain Cook Casino?

E-wallets: Experience speedy withdrawals within 24-48 hours, ensuring swift access to your funds.
Bank Transfer: Allow 5-6 days for bank transfers, providing a reliable method for those who prefer traditional banking channels.
Visa/Mastercard: Expect withdrawals within 2-3 days when using Visa or Mastercard, offering a convenient option for card users.

What is the minimum withdrawal at Captain Cooks Online?

The minimum withdrawal is $50, allowing players to manage their funds.

What is the withdrawal limit at Captain Cooks Online Casino?

The withdrawal limit is $4000, allowing players to withdraw substantial winnings.

What Is the age limit at this casino?

The age limit at Captain Cook Casino is 19 and above. Players must be of legal age to create an account and engage in gaming activities on the platform.

How to login at Captain Cooks Online?

The login process is not rocket science. No additional or extra information is asked. You just need to enter some general information that includes
Name
Email
Password
Phone number
Address
DOB

When I logged in, I wasn’t asked to verify my identity at the time of registration.

How does Captain Cooks Mobile Casino work?

It works well on all available mobile devices. All the features were perfectly optimized for small screens. However, some games might be excluded from the mobile device, but still, all the other features were at my fingertips.

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About the author

Bhumika Mishra

Bhumika Mishra

Bhumika, a spirited and youthful author from Auckland, offers a unique viewpoint on the contemporary digital world. Merging her enthusiasm for narrative crafting with a keen interest in advanced technology, she creates engaging and informative content that both enthralls and educates her audience.