| Casino | Rating | Bonus | Join |
|---|---|---|---|
| Betway Casino | 3.7/5 | $1000 | For more Information, Visit the Website |
Betway Casino is an online casino that has multiple gaming options, including sports, casino, live casino and esports.
It is legitimate and licensed by the Malta Gaming Authority, and almost half of the games are powered by Apricot (Microgaming).
It was established in 2006 and, since then, has been available for Kiwis to play poker, casino games, esports, live casino games and other sports betting options.
Pros
- Multiple Bonuses Available.
- eSports betting.
- Range of games, including pokies, live casino, and sports betting.
- Officially licensed and sponsors major events.
- Betway operates in multiple countries.
- Sportsbook available
Cons
- Long delays (weeks or more) in processing withdrawals.
- Customer support is not up to the mark.
- Does Not Accept Players From NZ
Table of Contents
Betway Casino Does Not Accept Players from New Zealand
How to Sign Up at Betway Casino?
The account creation and sign-in process at Betway Casino is very detailed and easy. Start by navigating Betway’s official website and get an overview of it.
Move ahead to register yourself by providing accurate information, including your first name, last name, date of birth, email address, and phone number.
Select a unique username and password. Apart from that, betway asks for personal details, residential details, and contact details.
During registration, you have the option to set daily, weekly, or monthly deposit limits to promote responsible gambling habits.
Unlike any other online casino, Betway asks players to choose whether they want to claim any bonus at the time of registration or not.
If you choose to, select the bonus that suits you best.
Carefully read and accept Betway’s terms and conditions and privacy policy. Click on the ‘Register’ button to finalize the registration process.
Available Games
The game section at Betway Casino features many categories, which can feel quite confusing.
The categories include Top Games, New Games, Pokies, New Games Tournaments, Daily Tournaments, Bonus Buys, Jackpots, Must Win Jackpots, Games Global, Table Games, Blackjack, Roulette, Baccarat, Poker, Branded, Crash Games, Betway Exclusives, Stepper Pokies, Megaways, Slingo, Grid Slots, and Video Bingo.
Unfortunately, the categories seem to be a mix of game types, top or new games, and software providers, making it harder to navigate rather than simplifying the experience.
The Sports category offers betting on popular sports, including Football, Rugby Union, Cricket, Tennis, Basketball, and Hockey.
The In-Play section lets you view live and upcoming events to place bets in real-time.
The Live Casino Library is similarly cluttered with too many categories.
All games here are provided by well-known software developers like
- Playtech
- Evolution Gaming
- Pragmatic Play
- ON AIR
However, the Betway Studio section, which is meant to showcase exclusive games, only features eight games, all developed by ON AIR.
These games include Live Betway Blackjack, Live Betway Diamond Rush Diamond, Live Betway Roulette, Live Betway Football Roulette, Live Betway Cricket Roulette, Live Betway Blackjack 1, and Live Betway Roulette.
Aside from the Betway Studio exclusives, the Live Casino section includes:
- 53 Live Roulette games
- 23 Blackjack games
- 15 Multiplier Roulette games
- 39 Baccarat tables
- 14 Live Poker games
- 9 Live Lottery games
- 8 Dice games
While the variety is good, the excessive categorization can make it difficult to find exactly what you’re looking for.
A more streamlined approach would improve the user experience significantly.
Welcome Bonus
At the time of registration, Betway Casino gives you the option to claim a bonus or not.
One of the most popular offers is the Casino Welcome Bonus, which allows new customers to get up to $1000.
If you opt in, you’ll receive a 100% match bonus on your first four deposits, each up to $250, made within 30 days.
For example, depositing $250 on each of your first four deposits will give you an additional $250 each time.
This bonus is only available to new customers from specific regions like Norway, and others.
- To qualify, select the option to receive the Welcome Bonus during registration.
- Once opted in, you’ll automatically receive the bonus with each deposit made within 30 days.
- If you change your mind or opt in by mistake, you can cancel the bonus by contacting Customer Support.
- The minimum deposit required for each bonus is $10.
- To withdraw any winnings from the bonus, you must wager 50 times the bonus amount.
- Different games contribute varying percentages towards the wagering requirement.
- There is a stake limit of $7.50 per spin on pokies when using the bonus.
- Certain games have a lower stake limit of $1.
Additionally, it offers other bonuses, such as
- Up to $60 in free sports bets plus 20 free spins
- A $1000 Live Casino Deposit Bonus
- A free esports bet up to $60
There’s also an option to choose no welcome offer at all. Terms and conditions apply, and the offer may change or be reviewed at any time.
Is Betway Online Casino Legit?
Yes. Betway is a legitimate online casino licensed by the Malta Gaming Authority. Malta licenses this casino for Type 1, Type 2, and Type 3 gaming services.
- Type 1 – Casino (including live casino, roulette, blackjack, baccarat and virtual sports games); Poker played against the house; Lotteries; Secondary lotteries
- Type 2 – Fixed odds betting (including live betting)
- Type 3 – Pool betting (including betting exchange); Peer-to-peer poker; Peer-to-peer bingo and other peer-to-peer games (but excluding pool betting); Lottery messenger services; Commission Based Games
Hence, it can be trusted for reliability.
Payment Methods
The available payment methods include
- Visa
- MasterCard
- POLi
- Paysafecard
- Google Pay
- Skrill
- Skrill 1-Tap
- Neteller
- Neosurf
- MuchBetter
Any of these methods can be used to made deposits and withdrawals. The minimum deposit is $5 but to claim any bonus a minimum of $10 needs to be deposited.
Deposits are instant but players have reported multiple issues regarding withdrawals and their delays.
Multiple users report long waiting times or outright cancellation of their withdrawal requests, even after successfully depositing money.
On top of it, the customer support service is also very poor. Reaching live support seems challenging.
Users complain about the lack of responsiveness from customer support, often dealing with chatbots or waiting for extended periods without resolution.
Customer Support
Betway offers customer support through
- Email at [email protected]
- Live Chat (available from 5 AM to 10 PM UTC)
- A section of detailed FAQs.
However, these options are not available 24/7. The live chat, in particular, is heavily criticized by customers due to long queues, making it frustrating to get queries answered promptly.
What Are Customers Saying?
Based on customer reviews on Trustpilot, the reviews of Betway are very poor.
Trustscore – 1.4/5 based on 16,815 reviews.
42% of users gave a 1-star rating, with issues revolving around withdrawal delays, customer support inefficiency, and bet cancellations.
41% gave 5 stars, but these are often overshadowed by negative feedback on the platform’s reliability.
Many users have raised concerns about several issues:
- Withdrawal delays or cancellations: Users report long waiting times or blocked withdrawal requests, even after successful deposits.
- Unresponsive customer service: Complaints include poor support, dealing with chatbots, and long waits to reach live agents.
- Account restrictions: Some users mention their accounts being limited or suspended, particularly when trying to withdraw, while deposits and losses face no such restrictions.
- Requests for sensitive data: Some users are uneasy about Betway asking for personal information, like bank statements, after initiating withdrawals.
What We Rated?
Based on our research and players’ reviews, we have given Betway a 3 out of 5 rating.
Why did we give 3 stars?
- Good gaming selection with esports, sports betting, casino games and table games.
- The range of welcome bonuses is good. It has different bonuses for different sections.
- Payment methods have everything.
Why did we deduct 2 stars?
- There is a lack of sensible filters in the gaming section. Too many senseless categories create confusion.
- Poor customer support. Even after advertising live chat, it is not worth it.
Editor’s Verdict
Betway Casino is an online casino with multiple gaming options, including casino games, live games, esports, and other sports betting options.
The minimum deposit is $5, but for bonuses, it is $10. You can decide whether you want bonuses or not during registration.
The customer support is poor. Even after having all the possible ways to contact them, it is still poor, and customers find it a red flag.
Payment methods have all relevant options, including e-wallets, credit/debit cards, and e-vouchers.
FAQs
What is the payout percentage of Betway Casino?
Betway Casino’s payout percentage is 96%, which is an average RTP. It is neither great nor poor.
Do we need bonus codes to claim any bonus?
No. Betway’s bonuses do not require bonus codes. They can be claimed directly by making minimum deposits.
Is Betway a good casino site?
Yes. It is considered a good and legitimate online casino site with a sportsbook and a license from the Malta Gaming Authority.
Does Betway have a mobile app?
Yes. Betway has a mobile app available for both Android and Apple devices.